Terms & Conditions
**Effective Date:** 01/01/2025
Welcome to **Turkuaz Health LLC**. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to these terms.
## **1. General Terms**
– By using this website, you confirm that you are at least 18 years old or have parental consent.
– We reserve the right to update these Terms & Conditions at any time.
## **2. Orders & Payments**
– All orders placed through our website are subject to availability and acceptance.
– We accept as payment methods Stripe, Visa, MasterCard, PayPal
– Prices are listed in Euros (€) or ( $) and may be subject to change without prior notice.
## **3. Shipping & Delivery**
– We process and ship orders within 2 business days.
– Estimated delivery times vary based on location and shipping method.
– We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
## **4. Returns & Refunds**
– Customers may request a return or refund within 7 days of purchase, provided the item is unused and in original packaging.
– Refunds will be processed within 15 business days after the returned item is received.
– Some products as supplements foods , personal care items may be non-refundable for safety reasons.
## **5. Product Disclaimer**
– Our products are intended for general wellness and do not replace medical advice.
– Consult a healthcare professional before using any supplements or health-related products.
## **6. Privacy Policy**
– We collect and store customer data in compliance with privacy regulations.
– Your information will not be shared with third parties except as required for order processing.
## **7. Liability Limitation**
– Turkuaz Health LLC is not liable for any indirect, incidental, or consequential damages arising from product use.
– We do not guarantee that the website will be error-free or uninterrupted.
## **8. Governing Law**
– These Terms & Conditions are governed by the laws of FL / US .
– Any disputes will be resolved through arbitration or courts in FL .
## **9. Contact Information**
If you have any questions, please contact us at:
📧 Email: support@santeturquoise.com
📞 Tel : +1 305 771 0188
📞 Fax : +1 813 605 1450