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Terms & Conditions

**Effective Date:** 01/01/2025 

Welcome to **Turkuaz Health LLC**. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to these terms. 

## **1. General Terms** 

– By using this website, you confirm that you are at least 18 years old or have parental consent. 

– We reserve the right to update these Terms & Conditions at any time. 

## **2. Orders & Payments** 

– All orders placed through our website are subject to availability and acceptance. 

– We accept as payment methods  Stripe, Visa, MasterCard, PayPal 

– Prices are listed in Euros (€) or ( $) and may be subject to change without prior notice. 

## **3. Shipping & Delivery** 

– We process and ship orders within 2 business days. 

– Estimated delivery times vary based on location and shipping method. 

– We are not responsible for delays caused by carriers, customs, or unforeseen circumstances. 

## **4. Returns & Refunds** 

– Customers may request a return or refund within 7 days of purchase, provided the item is unused and in original packaging. 

– Refunds will be processed within 15 business days after the returned item is received. 

– Some products  as supplements foods , personal care items  may be non-refundable for safety reasons. 

## **5. Product Disclaimer** 

– Our products are intended for general wellness and do not replace medical advice. 

– Consult a healthcare professional before using any supplements or health-related products. 

## **6. Privacy Policy** 

– We collect and store customer data in compliance with privacy regulations. 

– Your information will not be shared with third parties except as required for order processing. 

## **7. Liability Limitation** 

– Turkuaz Health LLC is not liable for any indirect, incidental, or consequential damages arising from product use. 

– We do not guarantee that the website will be error-free or uninterrupted. 

## **8. Governing Law** 

– These Terms & Conditions are governed by the laws of FL / US . 

– Any disputes will be resolved through arbitration or courts in FL . 

## **9. Contact Information** 

If you have any questions, please contact us at: 

📧 Email: support@santeturquoise.com

 📞 Tel : +1 305 771 0188

 📞 Fax : +1 813 605 1450

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